SAP Knowledge Base Article - Preview

3108814 - Successfactors Odata API Response Authentication error HTTP responseCode 401 ErrorCode LGN0010 [LGN0010]

Symptom

When running API request to Successfactors Odata API, below error is returned.

HTTP 401

Authentication Failure 401

LGN0010 - Basic Authentication is disabled for company <companyID> or your IP <IP address> is not authorized to access OData API. To enable Basic Authentication, grant the permission to your role at Manage Integration Tools  Manage OData API Basic Authentication. To authorize your IP address for OData API access, go to API Center  OData API IP Whitelisting.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Successfactors HXM Suite
    • SAP SuccessFactors HXM Suite OData API

Keywords

LGN0010, HTTP 401, responseCode=401, OData API Basic Authentication Configuration, OData API IP Allowlisting,Manage OData API Basic Authentication , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem

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