SAP Knowledge Base Article - Public

3108783 - Job Role Tags Import shows no response after uploading a file - Recruiting Management

Symptom

When trying to import a file inside Job Role Tags, system shows no response and a blank page is displayed only. 

Environment

SAP SuccessFactors Recruiting Management 

Cause

The system shows no response when the User ID of the User that is trying to upload the file is too extensive and contains more than 80 characters. 

Resolution

This is an issue that is already acknowledged by Engineering and has a fix to be provided in b2205 release.

Workaround: Users with UserID less than 22 characters will be able to import Job Role tags. The Users with longer UserID can import records less than 100.

Keywords

job role tags import, import failing, blank page, no response, RCM-101573, KI2111 , KBA , LOD-SF-RCM , Recruiting Management , Known Error

Product

SAP SuccessFactors Recruiting all versions