SAP Knowledge Base Article - Public

3108768 - 2H 2021 - Quick card navigations are not working

Symptom

When you search for a contingent worker in the global page header and try to take action, like “Edit Work Order" or ”Edit Person Information", using the employee quickcard, the navigation link isn't working. 

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login to the instance
  2. Search an user and navigate to quick card
  3. Try to click on "Edit work order" or "Edit personal information"
    See that nothing happens.

Cause

Product Engineering is aware of this issue and working to correct it under WEF-18208.

Resolution

Workaround:

  • Use navigation links on other pages like employee profile or the employee quickcard on other pages, like Organization Chart.

Keywords

quick card, take action, navigation links, WEF-18208, KI2111 , KBA , LOD-SF-PLT-QA , Quick Actions , Known Error

Product

SAP SuccessFactors HXM Suite all versions