SAP Knowledge Base Article - Public

3108766 - Capabilities are undefined and inactive under Center of Capabilities - 2H 2021

Symptom

After 2H 2021 Release (b2111), the competencies are displayed as undefined and inactive in Center of Capabilities.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Center of Capabilities

Reproducing the Issue

  1. Go to Admin Center > Manage Center of Capabilities;
  2. Under Competencies or Capabilities Library, the competencies are shown with correct status "Active":



  3. However, when opening any of the competencies listed in the page, the system shows the status as "Inactive", field as "Undefined", and the fields "Name", "Library", "Category" and "Group" appear blank:


Cause

The visibility of association "proficiencyLevels" for MDF object "Competency" is set as "Not Visible", causing the competencies to show as invalid in Center of Capabilities:

Resolution

To correct this issue with competencies in Center of Capabilities, it is necessary to change the visibility of the association "proficiencyLevels" in the Competency object to "Editable":

  1. Go to Admin Center > Configure Object Definition;
  2. Select "Object Definition" in the first box, and search for "Competency" (Code="CompetencyEntity") in the second box;
  3. Click Take action > Make correction;
  4. Under Associations section, click "Details" of "proficiencyLevels":



  5. Change the visibility of association to "Editable":



  6. Now, the competencies will show the correct values in Center of Capabilities. The fields "Name", "Library", "Category" and "Group"  will all recover their correct values as well.

NOTE: This defect only occurs in Preview environment and the manual workaround has to be followed for all Preview environments until b2205 release (1H 2022). For Production environments, this issue was fixed, and the code will be deployed with the 2H 2021 Production Release, so it will not impact Production environment.

Keywords

Competency, Competency Undefined, CofC, JPB, capability, competencies, Configure Object Definition, visibility, CompetencyEntity, proficiencyLevels.competencies, MDF, CoC, center of capabilities, blank values, inactive, undefined, INC1117207, KI2111 , KBA , LOD-SF-CJ-COC , Center of Capabilities , Known Error

Product

SAP SuccessFactors HXM Core 2111

Attachments

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