SAP Knowledge Base Article - Preview

3108631 - How to resolve “This version of SAC server is not supported by Android application. Please update the server” error message in SAC Mobile - Android

Symptom

On launch of the app with version 1.22 or earlier , the error message “This version of SAC server is not supported by Android application. Please update the server” is shown to the user and the user cannot login to a SAC tenant with version 2021.22 and above.


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Environment

SAC Android App

Keywords

Android, SAC Android, Version Error, SAP Analytics cloud, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Mobile SAC, SAC Mobile , KBA , LOD-ANA-MOB-AND , SAC Mobile Android Specific , How To

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