SAP Knowledge Base Article - Public

3107875 - Unable to create or synchronize Phone Calls with Server Side Outlook and C4C

Symptom

You want to create or synchronize Phone Calls with Server Side Outlook and Cloud for Customer.

Environment

SAP Cloud for Customer

Resolution

As per the current system design, it is not possible.

A request has already been posted on the Customer Influence Portal with Request ID: 230758.

https://influence.sap.com/sap/ino/#/idea/230758/?section=sectionDetails

See Also

phone calls, outlook server side

Keywords

KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Product Enhancement

Product

SAP Cloud for Customer core applications all versions