SAP Knowledge Base Article - Public

3107555 - Error "Looks like something unexpected has happened with this model" when trying to configure Smart Insights settings

Symptom

  • Error displayed when trying to configure Smart Insights settings in story:
    Looks like something unexpected has happened with this model. Please contact an SAP Analytics Cloud administrator, and they'll help you out. How to contact an SAP Analytics Cloud Administrator
  • We can't find any Smart Insights on the current data in your chart

Environment

  • SAP Analytics Cloud (SAC) 2021.14 (2021 QRC03)

Reproducing the Issue

  1. Open one specific Story created by an import model.
  2. Edit the story.
  3. Add Smart Insights on any of the chart.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Analytics for Cloud, smart predict, predict, smart assists, smart assist, model, index , KBA , LOD-ANA-PR-SA , SAC Predictive Smart Assist , Problem

Product

SAP Analytics Cloud all versions