When a user is attempting to withdraw from a class, there is no Withdrawal Reason available to select
SAP SuccessFactors Learning
To create or update an existing Withdrawal Reason, you will need to navigate to References > Learning Activities > Withdrawal Reason
Now select to either create a new Withdrawal Reason or update the text of an existing one.
Once completed, the user will then be able to select from all the active Withdrawal Reasons.
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