SAP Knowledge Base Article - Public

3106697 - SES Cannot be Released When PO is Re-Triggered for Approval

Symptom

Unable to Release Service Entry Sheet due to Error:

Cannot process task. For more information, see the details

Purchasing document not yet released

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. App: My Inbox
  2. Select All Tasks and Choose the SES which is due for approval
  3. Click on Release

Error: Cannot process task. For more information, see the details

Purchasing document not yet released

 

Cause

System Behavior

Resolution

The PO always needs to be in approved status for the SES to be successfully released. Even if the user makes any further changes to the PO, these changes also needs to reach the ‘Approved’ status in PO. Since you cannot release a SES before any changes in  the PO gets approved

Keywords

S4 PC, SES unable to release, PO in-approval, Cannot process task. For more information, see the details, Purchasing document not yet released , KBA , MM-PUR-SVC-SES , Service Entry Sheet for Service Procurement , Problem

Product

SAP S/4HANA Cloud all versions