SAP Knowledge Base Article - Preview

3105925 - DM - Invalid username or password when running content refresh on server with AD account

Symptom

When running a (server side) content refresh, there is an error "Connection to data source <source> failed. Invalid username or password"

This does not make sense as the data-source is the Disclosure Management server itself, and as we use AD authentication, clearly the user/password are correct as I am logged in

Furthermore, the log shows this error

Message: Unknown error (0x80005000)
Source: System.DirectoryServices
Stack Trace:  at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
  at System.DirectoryServices.DirectoryEntry.Bind()
  at System.DirectoryServices.DirectoryEntry.get_AdsObject()
  at System.DirectoryServices.DirectorySearcher.FindAll(Boolean findMoreThanOne)
  at System.DirectoryServices.DirectorySearcher.FindOne()

Note: the refresh via the DM client (in Excel and/or Word) works fine

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

Disclosure Management 10.1

Product

SAP Disclosure Management 10.1

Keywords

0x80005000 , KBA , EPM-DSM-GEN , DM core functionalities , Problem

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