SAP Knowledge Base Article - Public

3105916 - Error: todo task unavailable for task category: ONBOARDING2_HIRINGMANAGER_I9_Paperwork and BPE process id: complianceProcessId - Onboarding

Symptom

When clicking "Complete Form I-9 Section 2" in Personal Data Collection, system throws an error:

"todo task unavailable for task category: ONBOARDING2_HIRINGMANAGER_I9_Paperwork and BPE process id: complianceProcessId"

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Go to the Personal Data Collection of the Candidate

2. Click on "Complete Form I-9 Section 2"

3. Pop up will show the error "todo task unavailable for task category: ONBOARDING2_HIRINGMANAGER_I9_Paperwork and BPE process id: complianceProcessId"

Cause

This is currently considered a defect by the engineering team

Resolution

This defect has been reviewed by the engineering team and the resolution will be deployed in b2111.2. 
This will be on October 29.

Keywords

Onboarding, ONB 2.0, 2.0, Complete Form I-9 Section 2, todo task unavailable for task category, ONBOARDING2_HIRINGMANAGER_I9_Paperwork, complianceProcessId , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding