SAP Knowledge Base Article - Preview

3105768 - Fiori Launchpad Timeout on mobile - Android - shows 401 Not Authorized

Symptom

  • Users setup Fiori Launchpad (FLP) environment for mobile
  • This environment uses a Web Dispatcher (WD) and there is an issue on Android Devices
  • When Users access the WD URL, after some time the SSO-TOKEN expires and the user needs to re-authenticate again
  • On iOS device, when this time out occurs it works when the user is redirected to the Sign-on page (ex: Azure) - Working as expected
  • On Android devices, it simply shows 401 (Unauthorized) and can exit the popup and due to the user is not signed-in anymore (Token expired) the user cannot continue to work
    Android_Timeout.png


    • Workaround: Users have to actively choose "Logoff" and by doing so, users are signed out and redirected to the sign-in page
    • Why does Android have to do this versus having the similar steps like the iOS devices?


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Environment

  • S/4HANA
  • SAP_UI 7.53
  • SAPUI5 1.60.X
  • SAP Fiori Front End Server 5.0 

Product

SAP Fiori front-end server 5.0 ; SAP Fiori front-end server 6.0 ; SAP S/4HANA 2020 ; SAPUI5 1.0

Keywords

"401 Not Authorized","Fiori Launchpad Android","Fiori Launchpad Timeout mobility","Fiori Launchpad does not show login page","Android FLP redirect to logon","Logon redirect FLP","FLP SSO Token","FLP Mobility Token","SESSION_TIMEOUT_INTERVAL_IN_MINUTES","SESSION_TIMEOUT_REMINDER_IN_MINUTES" , KBA , CA-FLP-FE-COR , SAP Fiori Launchpad Frontend Core and Services , Problem

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