You want to edit the Payment Method field of a Customer Invoice, however, the field is grayed out.
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select the Invoice Documents view.
- Search for the document ABC (ABC represents the ID of the Invoice).
- Click Edit.
- Payment Method field is not available for editing.
The Payment Method field can only be maintained in two scenarios.
When creating the source document of the Customer Invoice.
For example, when creating the Sales Order document, you have the option to add the Payment Method which will be retrieved to the Invoice.
When creating a New Manual Invoice, you have the option to add the Payment Method which will be retrieved to the Invoice.
This is the current system behavior.
An alternative option may be to check the SAP Customer Influence Platform and submit an idea.
Payment Method, Customer Invoice, Disable, Grayed Out, Cannot Edit , KBA , SRD-CRM-INV , Customer Invoicing , How To