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3102273 - SNC Error Code A2200217 - The verification of the Kerberos ticket failed

Symptom

  • SNC Logon to the SAP GUI with SAP Single Sign-On 3.0 or SNC Client Encryption 2.0 may result in error:

    A2200217 The verification of the Kerberos ticket failed

  • The CommonCryptoLib traces will have the following errors:

    ERROR(0xA2600204) in KERBEROS module. Function decryptTicket failed: Kerberos ticket decryption failed
    ERROR(0xA2600204) in KERBEROS module. Function sec_kerberos_serviceVerifyTicket failed: Kerberos ticket decryption failed
    Verifying ticket returned a2600204: Kerberos ticket decryption failed

  • The error may be intermittent depending on which type of Kerberos encryption algorithm is being used for the connection.


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Environment

  • SAP Single Sign-On 3.0
  • SNC Client Encryption 2.0

Product

SAP Single Sign-On 3.0

Keywords

SPNEGO, keytab, sso, Active Directory, AES, RC4, Secure Login Client, AD , KBA , BC-IAM-SSO-SL , Secure Login , BC-IAM-SSO-CCL , CommonCryptoLib , Problem

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