SAP Knowledge Base Article - Public

3101530 - Internal Error During SAML2 Processing

Symptom

You are unable to login via Single Sign On (SSO). The following messages are displayed:

  • The validation of message 'Response' failed. 
  • Error in ST program SAML2_ASSERTION when importing XML data.
  • Diagnosis Signer/Recipient certificate is expired or not yet valid.

Environment

SAP Cloud for Customer

Cause

Your signature certificate has expired.

Resolution

Please contact your IDP Team to renew the certificate.

See Also

Configure Your Solution for Single Sign-On

Keywords

Certificate expired, SSO, Single Sign On, SAML2_ASSERTION , KBA , SRD-CC-SEC , Security , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2108