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3101456 - Fault Manager is not running and heartbeat is stopping automatically - SRS

Symptom

  • Fault Manager heartbeat is shutting down automatically on the ASE hosts which results in Fault Manager startup failure 

  • dev_sybdbfm log shows:

    LogMsg/Text=Heartbeat died after startup.
    LogMsg/Text=LiveDatabaseUpdate failed (sapdbctrl exit code = 1)

    ...
    Error: sapdbctrl: Heartbeat died after startup.
    Error: saphostcontrol: LiveDatabaseUpdate failed (sapdbctrl exit code = 1)
    heartbeat: failure.
  • SAP Host Agent log shows:

    [PID 16999] *** ERROR => Failed to load profile data from file '/usr/sap/<SID>/SYS/profile/dev_sapstart' [ProfileDataL 143]

    [PID 16999] Loading profile data from profile '/usr/sap/<SID>/SYS/profile/dev_sybctrl'

    [PID 16999] Analyze profile '/usr/sap/<SID>/SYS/profile/dev_sybctrl'

    [PID 16999] Invalid instance number


 





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Environment

  • SAP Replication Server (SRS) 16.0
  • SAP Adaptive Server Enterprise (ASE) 16.0 with High Availability Disaster Recovery (HADR) for Business Suite

Product

SAP Adaptive Server Enterprise all versions ; SAP NetWeaver 7.2 ; SAP Replication Server 16.0

Keywords

Fault Manager, heartbeat, FM, SYB , KBA , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , Problem

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