SAP Knowledge Base Article - Public

3099931 - Assignee receive notification of Due date at the past due date in SAP Analytics Cloud

Symptom

When changing existing due date/time to a posterior date/time, assignee receives due notification at the original due date/time

 

Environment

  • SAP Analytics Cloud (Enterprise) 2021.14.10
 

Reproducing the Issue

  1. Logon to Tenant
  2. Go to Calendar
  3. Create Composite Task with two date/times (possibly in the near future, to speed up test)  i.e. start = time now +5 minutes, end = time now + 10 minutes  
  4. Assign to a user different from the owner (Important, because if assigned to self, problem does not occur)
  5. Activate and Notify - user receives notification
  6. Change the end time i.e. original end time + 20 minutes
  7. Wait original end time, notification is sent to the assignee that task is due

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped
, KBA , LOD-ANA-PL-PRO , Planning Process, Input Task , Problem

Product

SAP Analytics Cloud 1.0