SAP Knowledge Base Article - Preview

3099513 - SmartEdit loads indefinitely with error: Failed to read the 'sessionStorage' property from 'Window': Access is denied for this document

Symptom

After logging in to SmartEdit and selecting a catalog version from the dropdown menu, the page will load indefinitely and the browser console will include the error below:

"Failed to read the 'sessionStorage' property from 'Window': Access is denied for this document"

The issue can be observed on some browsers and not others depending on the configuration. In some cases it may even be observed only when using incognito/private browsing mode.


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Environment

Any SAP Commerce or SAP Commerce Cloud version. The issue is only observed if SmartEdit and API are hosted on different domains.

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

cookie, blocked, third party, spinner , KBA , CEC-COM-ADM-SEDIT , SmartEdit , Problem

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