SAP Knowledge Base Article - Public

3099174 - How to allow users to change a Candidate's participation in SMS notifications - Recruiting Management

Symptom

A user wishes to change the Candidate's preference to opt in or out of SMS messaging

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

As a user you wish to go to the following check box:

  1. Go to Recruiting
  2. Go to Candidates
  3. Search any candidate and go to their profile
  4. You wish to see the following checkbox: Send me SMS Notification

Resolution

To allow a user to be able to Enable/Disable SMS notification it is required that a Dynamic Group be created and the user added to it.

After creating the Dynamic Group you will need to give write permissions to the group for the following fields:

  • cellPhone
  • phoneCountryCode
  • optInCellNumber

An example of the configuration in the XML Template(All Countries, Both Internal & External Candidates):

<field-permission type="write">
  <role-name group-name="Edit Candidate Profile Group - DO NOT CHANGE NAME"><![CDATA[Dynamic Group]]></role-name>
  <country><![CDATA[*]]></country>
  <source><![CDATA[*]]></source>
  <field refid="cellPhone"/>
  <field refid="phoneCountryCode"/>
  <field refid="optInCellNumber"/>
</field-permission>

See Also

2365214 - The Manage Templates Tool - Recruiting Management

2336022 - How to Enable SMS Interview Notifications - Recruiting Management

2537631 - How to Enable SMS Interview Notifications - SAP Mobile Services Contact

Keywords

Permission Check Box, SMS, Candidate, Notifications, Opt In, Opt Out , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions