SAP Knowledge Base Article - Public

3099151 - Application Error in New Hire Data Review for Rehires - Onboarding

Symptom

  • Application error received when processing New Hire Data Review step in Onboarding.
  • Wrapped Exception: while trying to load from index 1 of an object array with length 1, loaded from local variable 'ids'

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Click on the New Hire Data Review Tile.
  2. Select a candidate and start the data review.
  3. Click on Submit.
  4. Application error occurs.

Cause

  • Issue is related to the dependent information available in the user's previous employment profile. These dependents have a Person ID External which is customized via import.

Resolution

  • Remove the dependents from the inactive previous employment for the affected candidate.
    1. Go to My Employee File.
    2. Search for the rehire's previous employment.
    3. Remove the dependents information in the Emergency Contact & Dependents portlet.

Keywords

OBX, ONB2.0, Onboarding 2.0, Wrapped exception, rehire, inactive employment, dependents, Person ID External, import, employee profile, inactive user , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding 2105