When performing manage pending hires (onboarding) is noted that error "The User Name already exist. Please enter a new unique value" is displayed instead of a duplicate check n order to match current candidate with pre-day 1 account.
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Manage Pending Hires (Onboarding)
- Select Candidate
- Click Continue after National id session
Results: "The User Name already exist. Please enter a new unique value"
Expected: Duplicate check should appear in order to match candidate to the pre-day 1 account.
If same person ID is used from the pre-day 1 and candidate then feature should be enabled in Provisioning.
Please contact your Implementation Partner or Professional Services team to enable following feature:
- "Use the Same User ID for Pre-day1 User and the Employee"
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