SAP Knowledge Base Article - Public

3098890 - Unable to open the query list in Edit Prompts and add Story Filters in SAP Analytics Cloud (SAC)

Symptom

  • After SAC QRC3 upgrade story has got corrupted:
    • Issue 1: List of the available queries will not be available via Tools - Edit Prompts.
    • Issue 2: Users are unable to add story filters/prompt.
  • Issues are intermittent, but mostly reproducible: e.g. try to open the story different ways: direct from URL, from folder path, from Stories - Recent files etc.

Environment

  • SAP Analytics Cloud (Enterprise) 2021.14.10
  • SAP NetWeaver

Reproducing the Issue

  1. Login to SAC.
  2. Open the corrupted story.
  3. Reproducing the issues:
  • Issue 1: Tools - Edit Prompts => Not OK, list of the available queries will not be available, nothing happens after clicking on Edit Prompts.
  • Issue 2: Add Story Filter/Prompt => Not OK, users are unable to add story filters/prompts. Nothing happens after clicking on the Add Story Filter/Prompt icon.

Cause

 This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0