SAP Knowledge Base Article - Public

3097311 - Peer Recommended Collections don't remain when opened


When there are a peer to peer collection recommendation, the collection is removed from recommendations tile after the user views it. 


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Reproducing the Issue

  1.  Log in as a User, create a Collection
  2.  User who has created the Collection recommends the Collection to another  User.
  3. 2nd User logs in and navigates to My Learning to view their Recommendations.
  4. 2nd User clicks  on the Collection in  their recommendations to open it.
  5. The Collection opens for the 2nd User.  They close the Collection without bookmarking it and navigate back to the My Learning Homepage.
  6. The Collection is no longer showing in the Recommendations.


This has been confirmed by engineering as expected behavior. When a user recommends a collection for another user, this recommendation disappears from the recommendation tile as soon as user that received the recommendation visualizes it.

Also, SAP provides a channel where the customer can propose, discuss, and vote on ideas to improve the product. To find more details, please check the following KBA:


Recommendations, Collections, Peer to peer, Collection removed. , KBA , LOD-SF-LMS-LRR , Recommendations , Product Enhancement


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