SAP Knowledge Base Article - Public

3097107 - Error when saving Offer Detail Template - Recruiting Management

Symptom

An error "An element with the identifier <field name> must appear in the document" is showing when saving or uploading Offer Detail Template.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

1. Edit the Offer Detail Template in Manage Templates or Provisioning
2. Save the Offer Detail Template
3. Error "An element with the identifier <field name> must appear in the document"

Cause

The field ID is not defined on the Offer Detail Template.

Resolution

In order to successfully save the changes, user will need to either define the field or remove all instances (permission, etc.) of the field in the Offer Detail Template.

Keywords

An element with the identifier must appear in the document, error upload template, error saving template, Offer , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions