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3097042 - Could not Log on to CMS error" Could not reach CMS '@PDS'. Specify the correct host and port and check for network issues. (FWM 20030)."

Symptom

  • Login to CMC/BI is failing with error" Could not reach CMS '@PDS'. Specify the correct host and port and check for network issues. (FWM 20030)."While trying to run command "./ccm.sh -display -username <Enterprise_username> -password <username_password>" below errors observed,
  • Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) /u/sap/sap_bobj/setup/jscripts//ccmunix.js started at Sun Sep 12 2021 05:59:30 GMT+0000 (UTC)
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) About to process commandline parameters...
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) Finished processing commandline parameters.
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) Warning: No password supplied. Setting password to default.
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) Warning: No user name supplied. Setting user name and password to default.
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) Warning: No authentication type supplied. Setting authentication type to default.
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) Warning: No CMS name supplied. Setting CMS name to machine name.
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) Creating session manager...
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) Logging onto CMS...
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) err: Error:  Could not log on to CMS (STU00152)
    Sun Sep 12 2021 05:59:30 GMT+0000 (UTC) err: Error description: Transport error: Permission denied


    Referred KBA- 2301408 - Error: "Could not log on to CMS (STU00152)" when running "./ccm.sh" command line.  and ran command "./ccm.sh -enable all -username Administrator -password <user_password>" but observed that below error is received,

    Creating session manager...
    Warning: FSSL: no random data generator found, using generic seed
    Use the -FSSLseed option to select source for random data
    Error in SSL Context Creation with 0
    Error in SSL Context Creation with 0
    Error in SSL Context Creation with 0
    Error in SSL Context Creation with 0
    Error in SSL Context Creation with 0
    Logging onto CMS...
    errorerrorerrorerr: Error:  Could not log on to CMS (STU00152)
    err: Error description: Transport error: Permission denied.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Information platform services 4.x
  • Linux operating system.

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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