SAP Knowledge Base Article - Public

3095519 - Not Possible to Change Prefill Contact Data Flag on Forms


You are trying to check or remove the flag of the setting "Prefill Contact Data" after the Form is created, but the checkbox is read-only.


SAP Marketing Cloud Edition

Reproducing the Issue

  1.  Open the Content Studio App.
  2.  Open any Form.
  3.  Go to the Settings tab.
  4.  Click on Edit.

The Prefill Contact Data checkbox is read-only.


The Prefill Contact Data is available to be checked or removed only during the form creation.



This is the expected system design. After the form creation, you cannot change this setting anymore.


Prefill Contact Data, form , KBA , CEC-MKT-MEM , Content Studio: E-Mails and other messages , How To


SAP S/4HANA Cloud 2108