SAP Knowledge Base Article - Preview

3095502 - Error during the receipts export function

Symptom

You have executed the Receipts export function, however, the file has not been created to be downloaded.
The following error is shown in the Status message:

"Error during export, please check SAP Customer Checkout log files!"

In the CCO log file, there is a error like:

e.g.:

[ThreadPoolTaskExecutor-2] ERROR com.sap.scco.ap.pos.util.AbstractFileDAOFilesystemImpl - File parameters_XXX XX/XX/XX.txt was not found in context queueFiles\receiptExport\2bdee9ef-4dca-4c14-88ff-c53d999f116f
java.io.FileNotFoundException: C:\SAPCustomerCheckout\cco\executorService\queueFiles\receiptExport\2bdee9ef-4dca-4c14-88ff-c53d999f116f\parameters_XXX XX\XX\XXXX.txt (The system cannot find the path specified)


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Environment

SAP Customer Checkout

Product

SAP Customer Checkout all versions

Keywords

receipt, export,  , KBA , IS-SE-CCO , Customer Checkout , Problem

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