SAP Knowledge Base Article - Public

3095472 - Classic Report - 'Form List' Report only returning completed forms

Symptom

When we run the Classic View 'Form List' report, only completed forms are being returned in the results.

  • Forms which are still in process state are missing in the generated Reports.
  • The same Report design in Table report fetches forms of all the status.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SuccessFactors HXM Suite
    • Analytics & Reporting (Ad Hoc, YouCalc, ORD) 
      • List View, Spreadsheet & Classic reports

Reproducing the Issue

  1. Navigate to Reporting tab 
  2. Click on 'Switch to Classic View'
  3. Go To List Views
  4. Select Form List
  5. Under Filter Options, select for the Process on which the forms needs to be generated
  6. Generate a report with all options or required fields and notice that only records with 'Completed' status are      fetched in the output.

Cause

By default configuration, system do not include 'In Process' forms. This can be included by additional configuration which is mentioned in the resolution section.

Resolution

  1. Go to Admin Center
  2. Select Reporting and Analytics
    • Click on Processes and Forms
    • Enable the " Include In-Progress Documents"(Shown in the below screenshot)
    • Save
  3. Once the changes are saved, generate the report again.


See Also

2426044 - Processes and Forms option not appearing in Admin Center - SAP ONE Support Launchpad

Keywords

Form, List, Classic, Reporting, Performance, Management, List, Views, Completed, forms, In process, Inprocess, Report, Reports, Status. , KBA , LOD-SF-ANA-VIE , List View, Spreadsheet & Classic reports , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HXM Suite 2105

Attachments

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