SAP Knowledge Base Article - Public

3095342 - Balance isn't zero during invoice creation

Symptom

During posting of supplier/customer invoices via apps 'Create Outgoing Invoices' or 'Create Incoming Invoices' the balance isn’t zero.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

1. Post supplier invoice via app Create Incoming Invoices.

2. Enter mandatory fields in Basic Data screen:

  •  Vendor / Customer
  •  Company Code 
  •  Posting date 
  •  Invoice date
  •  Amount
  •  Reference
  •  Select calculate tax check box and tax code
  •  Text
  •  G/L account
  •  Amount

3. The total balance isn’t zero. The difference is the calculated tax amount.

Cause

Option 'Enter Net Amount' is checked in app 'Edit User-Specific Options for Journal Entries' under 'General Options for Journal Entries'.

The amount, which is entered in the G/L line item is the net amount.

Resolution

Remove the flag 'Enter Net Amount'.

See Also

2701452 - User-Specific Option <Enter Net Amount> for Journal Entries: Not Effective

Keywords

Net Amount, Edit User-Specific Options for Journal Entries, General Options for Journal Entries, calculate tax, Create Outgoing Invoices, Create Incoming Invoices, FB60, FB70. , KBA , FI-FIO-AR , Fiori UI for Accounts Receivable , How To

Product

SAP S/4HANA Cloud all versions