Candidate who was once cancelled Onboarding and re-initiated from RCM has a termination record under Employment Details.
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate onboarding from RCM
- Cancel onboarding
- Re-initiate from RCM
- Hire the candidate
- Once the candidate became active, a termination record can be found under Employment Details.
Once onboarding got cancelled, a No-Show event would be inserted into jobInfo.
The No-Show event is a termination which termination date is equal to the original start date.
Hence, in this scenario, a termination record would be created under Employment Details after re-initiating and hiring.
Please delete the termination record manually.
2940984 - Reporting No-Show New Hires
no show, termination, re-initiate, cancel , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem