SAP Knowledge Base Article - Preview

3094858 - Signal 11 at CtlibRemoteAccess::termTextInsert - SAP ASE

Symptom

  • ASE errorlog reports a signal 11 at address CtlibRemoteAccess::termTextInsert
  • Leaving behind zombie process that blocks database dump being taken and requiring ASE reboot to clear
  • A typical example of this issue is printed below (variations with different stack elements may be seen) :

Ct-library: Msg 0x01010187 Fatal (Layer=1 Origin=1 Severity=1 Number=135): ct_dynamic(DEALLOC): user api layer: external error: The specified id does not exist on this connection.
Current process (0x1d500eb) infected with signal 11 (SIGSEGV)
Address 0x0x0000000001487af4 (CtlibRemoteAccess::termTextInsert()+0x10) ...

lasterror = 3651 preverror = 0 transtate = 3
           
Stack trace :
CtlibRemoteAccess::termTextInsert
CtlibRemoteAccess::terminateDML(StmtType)
LeRemScanOp::_LeOpClose(ExeCtxt&)
LeEmittOp::_LeOpClose(ExeCtxt&)

Task 30736619 is made zombie because it cannot be cleaned up during its termination. This task may have resources allocated to it.


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Environment

  • SAP Adaptive Server Enterprise 15.7 & 16.0
  • Multiple ASE servers using proxy table over a remote (CIS) connection
  • Source table has text column(s)

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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