SAP Knowledge Base Article - Public

3094821 - Saving Hierarchy in public dimension hangs on loading animation in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following behaviour occurs in SAP Analytics Cloud (SAC) when trying to save public dimension after new hierachy added:

  • Loading animation is shown indefinitely
  • Google Chrome developer tool Network tab shows all requests as successful (HTTP/1 200)

Environment

  • SAP Analytics Cloud (Enterprise) 2021.14.10

Reproducing the Issue

  1.  Log in to tenant
  2.  Go to Modeler/Public Dimension
  3.  Open Dimension
  4.  Add new hieracy in the hierachy builder
  5.  Amend of create new hierachy
  6.  Click Ok
  7.  Click Save icon & observe the hang on loading 

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-ML , SAC Modelling , Problem

Product

SAP Analytics Cloud 1.0