Application error when trying to activate DocuSign in "Configure DocuSign eSignature".
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Admin Center > Configure DocuSign eSignature
- Enter the DocuSign account credentials
- Save the feature
- Error message is received
The account does not have the admin permission in DocuSign.
Please enter credentials of one of the administrators in your DocuSign account.
application error, DocuSgin, fingerprint=ecbe29821d8f40cfc5bad5a998791618678530e7, USER_NOT_ACCOUNT_ADMIN, User is not an account administrator , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem