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3094510 - "Requested server name not found" reported in ASE error log for the Job Scheduler

Symptom

  • ASE error log shows:

00:0002:00000:00xxx:yyyy/MM/dd hh:mm:ss.ms kernel  Connectivity Library (Directory Control Layer) Error: Error returned by service provider.
00:0002:00000:00xxx:yyyy/MM/dd hh:mm:ss.ms kernel  Connectivity Library (Directory Control Layer) Error: (InterfacesDriver): Requested server name not found.
00:0002:00000:00xxx:yyyy/MM/dd hh:mm:ss.ms kernel  Job Scheduler Agent Directory Control Layer not administrated.
00:0002:00000:00xxx:yyyy/MM/dd hh:mm:ss.ms kernel  Job Scheduler Task state set to stop.
00:0002:00000:00xxx:yyyy/MM/dd hh:mm:ss.ms kernel  Job Scheduler Task was not stopped by a Task shutdown request.
00:0002:00000:00xxx:yyyy/MM/dd hh:mm:ss.ms kernel  Restarting Job Scheduler. 1 restart attempts left. Successful restart attempts so far 49.
00:0002:00000:00xxx:yyyy/MM/dd hh:mm:ss.ms kernel  Initializing Job Scheduler Task
00:0002:00000:00xxx:yyyy/MM/dd hh:mm:ss.ms kernel  Installed Job Scheduler sequencer code version 0.29 - 29 tokens

  • No log is written into JS_AGENT log.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP Customer Relationship Management 7.0 ; SAP ERP 6.0 ; SAP NetWeaver all versions ; SAP Solution Manager 7.1 ; SAP Supplier Relationship Management 7.0 ; SAP Supply Chain Management 7.0

Keywords

JS, JSAGENT, AMC, Job Scheduler, interfaces , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , How To

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