You are performing an OData API query which has a FOLocation > FOCorporateAddressDEFLT navigation (locationNav/addressNavDEFLT or just addressNavDEFLT when querying FOLocation directly) and it fails with the error below:
"Failed to retrieve result with given criteria"
- SAP SuccessFactors HXM Suite
- OData API
An internal mismatch occurs in the API internal logic when processing the query, causing the issue.
This is a known issue which is planned to be fixed in 2H 2021 release.
As a workaround, please add in the $select statement the field 'addressNavDEFLT/startDate'. This will manually fix the internal issue that is occurring.
COE_GENERAL_SERVER_FAILURE, COE0019, 500, http, failure, addressNavDEFLT, startDate, addressNavDEFLT/startDate, sf, successfactors , KBA , LOD-SF-INT-EC , Employee Central SFAPI & OData Entities , Known Error