SAP Knowledge Base Article - Public

3093636 - "No data found" in 'Schedule Update of Down Payment Status - Sales Orders' app - SAP S/4HANA Cloud

Symptom

  • Scheduling the application job to update the down payment status of the sales document does not work.
  • The log in the 'Schedule Update of Down Payment Status - Sales Orders' app shows the warning message "No data found".
  • The job details in the 'Schedule Update of Down Payment Status - Sales Orders' app show the message "Results: No entry with job results".

Environment

 SAP S/4HANA Cloud

Reproducing the Issue

  1. Create sales order for down payment according to scope item BKJ.
  2. Create the down payment request (FAZ) for the down payment item line of the sales order.
  3. Post incoming payment.
  4. Schedule the application job to update the down payment status of the sales order.

Cause

The posting is in FI-AR (accounts receivable accounting) and the 'Schedule Update of Down Payment Status - Sales Orders' app is only relevant for FI-CA (contract accounting) scenarios. 
With this app, you can schedule the update of down payment status for sales orders in integration with Contract Accounts Receivable and Payable (FI-CA).
Please refer to SAP Help Portal Schedule Update of Down Payment Status - Sales Orders.
If a sales order is relevant to FI-CA, the document flow will show the Down Payment Request with the status “FI-CA doc. generated”, after the document is posted to FI:

FI-CA doc generated.png

Resolution

Please follow the scope item 43Y.

See Also

Best Practice Explorer - Contract Accounting - Integration with Sales Documents (‏43Y‏)
SAP Help Portal - Schedule Update of Down Payment Status - Sales Orders
SAP Help Portal - Delivery Block Removal for Sales Orders in Down Payment Processing
SAP Community - Sales in SAP S/4HANA Cloud 2108
What's New in SAP S/4HANA Cloud 2108 - Schedule Update of Down Payment Status - Sales Orders
Best Practice Explorer - Sales Order Processing with Customer Down Payment (‏BKJ‏)
SAP Help Portal - Accounts Receivable Accounting - Down Payments

Keywords

'Schedule Update of Down Payment Status - Sales Orders', "No data found." "Results: No entry with job results", status Fully Paid, 43Y, BKJ, APJ_JOB_MANAGEMENT_SRV, SDDPFICAINTRUN, FI-CA, Contract Accounts Receivable and Payable, FI-AR, Accounts Receivable Accounting, , KBA , SD-BIL-IV-DP , Down Payments , FI-CNT-CAC , S4H Best Practices for Convergent Contract Accounting , Problem

Product

SAP S/4HANA Cloud all versions