SAP Knowledge Base Article - Public

3093591 - Error When Scheduling Interview.


When the organizer tries to schedule and interview with a candidate the receive and error message with the Finger Print=e401df7ae8f1f7cb169e25e921332ccfdb62e162


SAP SuccessFactors Recruiting Management. 

Reproducing the Issue

  1. Go to Interview Scheduling 
  2. Select the Job Requisition
  3. Select the candidate 
  4. Add the interviewer to the interview 
  5. Select Find Availability 
  6. Add the time for the interview 
  7. Select Book this Slot for the candidate
  8. Send the email 
  9. Error Occurs 


The interviewer did not have the timezone maintained in the Employee Data file (UDF File). 


Need to provide the interviewer the correct timezone in the Employee Data File (UDF File) 

Correct timezone can be found in the following link. Click Here


Error,  e401df7ae8f1f7cb169e25e921332ccfdb62e162, Interview Timezone, time zone , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem


SAP SuccessFactors Recruiting all versions