SAP Knowledge Base Article - Public

3093082 - Class Start Time issue for classes created under America/Sao_Paulo timezone

Symptom

The system is displaying the Start Time 1 hour ahead for classes created during Daylight Savings period in Brazil.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into LMS admin side;
  2. Change your admin Timezone to America/Sao_Paulo;
  3. Check the box: Always display Classes in this Time Zone
  4. Create a new item;
  5. Edit the agenda and make it a 2-day Agenda;
  6. Now, schedule it to December 2021
  7. Set Start Time to 10 AM
  8. Make sure the Class Timezone is also America/Sao_Paulo before you finish creating it.
  9. Finish class creation;
  10. When the Class page loads, the start time will jump 1 hour ahead, making it to 11 AM.
  11. If you check the Agenda within the Class, it also says 11 AM.
  12. However, you may now uncheck the admin flag "Always display Classes in this Time Zone" and go back to the class.
  13. It displays the correct time entered in Class Details page, but in the Agenda, it still shows 11 AM.

Resolution

This issue is currently under Engineering investigation to find a root cause.

Keywords

Class, timezone, america/sao_paulo, daylight saving, start time , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors HXM Core 2105