SAP Knowledge Base Article - Preview

3093063 - Web Assistant plugin displaying even though disabled in /UI2/FLP_CUS_CONF


Even though Web Assistant is disabled in transaction /UI2/FLP_CUS_CONF with parameter ENABLE_HELP = false, the Web Assistant still loads in Fiori Launchpad.

In some cases the following error is logged:

The issue is most likely caused by application Please create a support incident and assign it to the support component of the respective application.



  • SAP Fiori Launchpad
  • SAP_UI 7.54 and later releases


SAP Fiori front-end server all versions


KBA , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , KM-SEN-CMP , SAP Companion former known as Web Assistant , CA-FLP-FE-COR , SAP Fiori Launchpad Frontend Core and Services , Problem

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