SAP Knowledge Base Article - Public

3093059 - [Onboarding] Application error with forms in Additional Data Collection

Symptom

Onboardee faces an application error while attempting to provide data in Additional Data Collection step. The error appears similar to :

errorId=null, timestamp=null, errorMessage="__*form*" is not a valid ID., errorName=Error.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Login as onboardee

2. Open additional data collections tile

3. Click on object, you will see Application Error Pop-up

Cause

This is mainly observed with objects containing Forms. The issue with the ID given for the object in the configuration UI. It should be without space and special characters. 

Resolution

Navigate to Configurations UI and check the ID for the object causing issue. Kindly re-name it without spaces and special characters and save. 

Keywords

errorId=null, timestamp=null, errorMessage="__" is not a valid ID., errorName=Error, error, application error, CDC, Additional data collection, form object, Onboarding , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2105