SAP Knowledge Base Article - Public

3092691 - Job Application progress not synchronizing with "For You Today" New Home Page card - Recruiting Management

Symptom

The Application status is appearing different inside "For You Today" cards inside New Home Page. 

Environment

SAP SuccessFactors Recruiting Management


Reproducing the Issue

  1. Open the New Home Page as an Internal Candidate;
  2. The current status showing inside "For You Today" card, for a Job Application you have applied, is different from the one you have inside "Job Applications".

Cause

A possible cause is that the Job responsible for synchronizing the Application data between RCM and New Home Page haven't been scheduled inside Provisioning, causing a mismatch between two pages. 

Resolution

In order to have the two pages with information matching, it's necessary to check if the needed Job is running inside Provisioning: "Sync Recruiting Job Application Data with Home Page Card Service". If it's not running, it would be necessary to  create the Job inside Provisioning (engage your Professional Services Team or Partner if needed).

Note: When you close, withdraw your job application, or been disqualified, the application card is removed from the latest home page.


See Also

3079385 - Job Application Engagement Cards - Recruiting Management

About the Latest Home Page Experience

Keywords

Application, different status, New Home Page, For You Today, application status. , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions