The Application status is appearing different inside "For You Today" cards inside New Home Page.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open the New Home Page as an Internal Candidate;
- The current status showing inside "For You Today" card, for a Job Application you have applied, is different from the one you have inside "Job Applications".
A possible cause is that the Job responsible for synchronizing the Application data between RCM and New Home Page haven't been scheduled inside Provisioning, causing a mismatch between two pages.
In order to have the two pages with information matching, it's necessary to check if the needed Job is running inside Provisioning: "Sync Recruiting Job Application Data with Home Page Card Service". If it's not running, it would be necessary to create the Job inside Provisioning (engage your Professional Services Team or Partner if needed).
Note: When you close, withdraw your job application, or been disqualified, the application card is removed from the latest home page.
Application, different status, New Home Page, For You Today, application status. , KBA , LOD-SF-RCM , Recruiting Management , Problem