Internal Career Site (ICS) Powered by CSB sites might present some issues associated to configuration issues. The common symptoms are the following:
- As an employee I'm unable to apply for a job;
- As an employee I'm unable to view my profile.
In this article we are going to present you a tool to extract SAML protocols logs useful during the investigation of ICS issues.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- SAP SuccessFactors Recruiting Marketing (RMK)
- SAP SuccessFactors Recruiting Management (RCM)
- Install Google Chrome Extension for SAML trace;
- Using Google Chrome go to the career site;
- Press F12;
- Click on SAML tab;
- Replicate the issue;
- Click on the icon to export the logs;
- Share the logs exported with SAP Product Support.
ICS, SAML, Logs, Chrome, Extension , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , How To