SAP Knowledge Base Article - Preview

3092642 - Queue Scrip does not automatically open when using Communication Panel

Symptom

  • Queue script does not automatically opened in the Communication Panel as it does in CDT
  • Customers are expecting the same behavior, based on the Opening Type selected for the defined script


Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.