SAP Knowledge Base Article - Preview

3092616 - Enable Now Web Assistant for S/4 HANA On-Premise setup issues (Not working or Error 400)

Symptom

  • SAP Web Assistant not working
  • Web Assistant buttons are not getting valid help data
    WebAssistant1.png

  • The option for Guided Tour and Edit options are not available
  • When clicking the Learning Center the following Error is shown:

    ~~~~~~Start here~~~~~
    Error 400: ServerInfo?expand=Services/Capabilities

    Name Protocol Method Result Content type Received Time Initiator
    https://<your domain>:<port>/sap/opu/odata/sap/ESH_SEARCH_SRV/ServerInfos?$expand=Services/Capabilities
    HTTPS GET 400 application/json 692 B274.74ms XMLHttpRequest


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Environment

  • S/4HANA 1909 SP02 or later 

Product

SAP S/4HANA 1909

Keywords

"Enable Now Web Assistant","Web Assistant cannot edit","Web Assistant Setup","Web Assistant cannot reach the learning center","Web Assistant Learning Center" , KBA , MOB-UIA-TUT , Web Assistant , Problem

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