SAP Knowledge Base Article - Preview

3092330 - When should I contact my SAP Account Manager?

Symptom

SAP Litmos Support is here to support you for SAP Litmos LMS related issues.

Who do you contact for non Litmos LMS related issues, such as:

  • Documentation / Reports (eg SOC2)?
  • SLA Documentation?
  • Litmos' disaster recovery / backup process?
  • Contract / Plan / Licence / Invoice related questions for my account?
  • Request additional content for my account?
  • Product roadmap (LMS / Content)?
  • Updating company address?
  • Updating contacts to receive marketing emails / release notes?
  • Who is my SAP Account Executive?


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Environment

SAP Limos

Keywords

SAP Litmos, Account Manager, Account Executive, AM, AE, Sales, contract, SLA, documentation, disaster, recovery, backup, invoice , KBA , LOD-SF-LIT , SAP Litmos Product , How To

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