SAP Knowledge Base Article - Public

3091583 - App G/L Account - Manual Clearing Removal of Items to be Cleared

Symptom

In the App 'Clear G/L Accounts' (details screen), when removing items from the 'Items to Be Cleared' via the deactivating the 'Clear' button (in the Open G/L Items list; left table) the app freezes and does not respond anymore.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • S/4HANA Cloud CE2108

Reproducing the Issue

  1. Clear G/L Accounts App
  2. Enter Company Code, G/L Account and any other input parameters
  3. Remove 'Items to Be Cleared'
  4. Clear Button
  5. System freezes and does not respond anymore

Cause

There is a known programming error in logic of 'Clear' button (in the Open G/L Items list; left table)

Resolution

Instead of using the 'Clear' button (in the Open G/L Items list; left table) please;

  1. Use the 'Remove' button ('<<') in the 'Items to Be Cleared' table (right table). 
  2. This will not lead to a freeze but have the same effect.


Note: The fix is scheduled for S4HANA CLOUD 2111

See Also

3091600 - App G/L Account - Manual Clearing Removal of Items to be Cleared



Keywords

Clearing, frozen, F1579, Manually, Journal Entries, FI Documents, Document , KBA , FI-FIO-GL , Fiori UI for General Ledger Accounting , FI-GL-GL-A , Posting/Clearing , Known Error

Product

SAP S/4HANA Cloud 2108