SAP Knowledge Base Article - Preview

3091439 - Error "Missing IBase entry for client XXX" while configuring ITSM in Solution Manager

Symptom

  • Executing activity "Check iBase Entry" in Step 8.3 "Perform prerequisites" of SOLMAN_SETUP, shows error "Missing IBase entry for client XXX in system SID"

                                                

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 

Product

SAP Solution Manager 7.2

Keywords

SolMan, ITSM, ib53, Configure landscape, Managed system , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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