SAP Knowledge Base Article - Preview

3091314 - User reset password but new password does not work so user can't login again

Symptom

User received a password reset email and used the link to reset password, then user logged out and then tried to log back in but the new password doesn't work and user sees error message of Login failed, please try again


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Environment

SAP Litmos LMS

Keywords

login, password, reset, forgot password, new password, locked, failed , KBA , LOD-SF-LIT-LPWD , Access logging in and password issues , How To

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