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You are facing errors when trying to perform the 'Send to Customer' action for eDocument Colombia solution in EDOC_COCKPIT. The following error messages can be displayed:
Proxy error INTERNAL.CLIENT_RECEIVE_FAILED Error while receiving by HTTP:
Proxy error SOAP:1007 SRT: Unsupported xstream found: ("HTTP C: ode 503 : Service Unavailable")
No receiver could be determined
Error during the generation of the PDF; PDF could not be created' (EDOCUMENT183)
1 - Code corrections
2 - SOA MANAGER Logical Ports settings
3 - eDocument status does not update after process 'Send to Customer'
4 - Interface Engine and Engine Fields settings
5 - XML that is sent to customer, attached in the email, has a different format than the one sent to DIAN
6 - Additional Verifications
7 - Open an Incident
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