The recruiter received "SuccessFactors system Send bulk forward status email job” with failure message after forwarding candidate/s to a different requisition even though the candidates are successfully forwarded.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Login as Recruiter.
2. Open the candidate workbench.
3. Select multiple candidates.
4. In Action, select forward as applicant.
5. After few minutes, the recruiter will get the email SuccessFactors system Send bulk forward status email job status FAILED.
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SendFwdEmailJobTyp, forward as applicant, Caused by: java.lang.NullPointerException: while trying to invoke the method java.util.HashMap.equals(java.lang.Object) of a null object loaded from field com.successfactors.sfutil.util.LocalString._stringMap of an object loaded from local variable 'this , KBA , LOD-SF-RCM , Recruiting Management , Bug Filed